Are you ready to provide customer satisfaction at our newly established Global Sales & Customer Support Center? If you are service-minded, process-driven, and ready to work with global sales and customer support, you might be our new Global Support Manager.

The new Global Support Manager at AGRAMKOW, will have the chance to form a new position within the company. Your enthusiasm and fresh ideas will be highly valued, and you're not afraid to come up with innovative solutions. As a binding bridge between sales and costumers your focus is to deliver efficient customer and sales support on a global scale. Interacting with a wide range of contacts across the global organization, this role requires a deep understanding of our business and exceptional English communication skills, both written and spoken.


Key Responsibilities:

Ensure seamless implementation and maintenance of master data globally.
Oversee order handling, standard/off-standard projects, and service orders, including quotation of standard spare parts and services.
Uphold high data quality in our ERP system and integrate it into our CRM.
Provide daily support for sales, lead handling, and follow-up.